Sell on LINE

Publishing to LINE

Turn your menu into an ordering page inside LINE: add your payment details and delivery spots, then share the link.

Before you start

Your menu has No problems, its prices are in Thai baht, and it has at least one dish. See Fix problems before publishing.
You have your shop's Bill Payment details from your bank: the Biller ID (up to 15 digits) and Reference 1, and Reference 2 if your bank gave you one. A picture of your bill payment QR code works too.
You're signed in with your Google account. Publishing puts the menu in your account, so you need to sign in first. See Sign in.
Your opening hours are right, since customers can only order while you're open.

Enter your payment details

In the editor, open More (⋯) and choose Publish to LINE…. Your menu is checked and carried over, so the first step is already done. (You can also open the Publish page and upload a menu file you exported.)
Under Bill Payment Info, type the Biller ID and references on Manual Entry, or switch to Upload QR and drop in a picture of your bill payment QR code to fill them in.
Press Continue.

The Publish page: step 1, the menu, is done; step 2, Bill Payment Info, shows the Manual Entry and Upload QR tabs, with Biller ID and Reference 1 filled in. — The details come from your bank's bill payment service. These are placeholders.

Every order's QR code is built from these details, so customers pay straight into your account.

Add delivery locations

List the places customers can have their order brought to: table numbers, rooms, or “Takeaway”. Customers must pick one before they can place an order. Add location adds another.

Step 3, Delivery Locations, with Table 1, Table 2 and Takeaway, an Add location button, an optional LINE Official Account field, and the Generate LIFF URL button.

LINE Official Account is optional: enter your account's ID, such as @yourcafe. Anyone who opens your menu link outside the LINE app is shown it, so they can still find you.

Get your menu link

Press Generate LIFF URL. Menu Studio publishes your menu and gives you its link, starting with https://liff.line.me/. Copy it with the button beside it. This link is your menu on LINE.

All steps done, ending in LIFF URL generated: the menu's link, starting https://liff.line.me/, with a copy button, a note that the menu is in your account, and Open in my menus.

Note: The menu is yours from the moment it's published: it's already in My menus, where you edit it, see its orders and change its payment details. Open in my menus takes you there. See Managing your published menu.

Put the link where customers already talk to you: your LINE Official Account. In LINE Official Account Manager you can add it to a rich menu button, such as “Order”, or to your greeting message. Customers tap it and your menu opens inside LINE.

Screenshot of a LINE chat with the shop on a phone: a greeting message with the menu link, and below it a rich menu with an Order button. — Your link in a greeting message and on a rich menu “Order” button.

Note: The order confirmation is sent into the chat the customer opened the menu from. Opening it from your LINE Official Account means every order lands in your chat.

The ordering page only works inside the LINE app. Opened in a web browser, it asks people to open it in LINE and points them to your LINE Official Account, if you added one.

Changing the menu later